My Deposit did not Post

I was expecting my direct deposit today but did not receive it. Where is it?

On average, direct deposit usually takes one to three business days to clear. The process is fast, but the actual time frame for the funds to hit your account depends on when your income provider initiates the payment. Contact your income provider to double check that your routing and account number on file matches what they have. It’s also a good idea to ask if there are any delays on their end.
Additionally, when there's a bank holiday any time between your payroll and the pay date, there may be a direct deposit processing delay.

Bank Holiday 2023
New Year's Day January 2
Martin Luther King Jr. Day January 16
President's Day February 20
Memorial Day May 29
Juneteenth June 19
Independence Day July 4
Labor Day September 4
Indigenous People's Day October 9
Veterans Day November 11
Thanksgiving Day November 23
Christmas Day December 25
support@oxygen.us
866-287-7021,
580 California St, 12th Floor
San Francisco, CA 94104
support@oxygen.us
866-287-7021,
580 California St, 12th Floor
San Francisco, CA 94104

Banking Services provided by The Bancorp Bank, N.A., Member FDIC. The Oxygen Visa® Debit Card and the Oxygen Business Visa® Debit Card are issued by The Bancorp Bank, N.A., pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa debit cards are accepted.

1 Oxygen won the 2021 Best Overall Fintech App at the Fintech Breakthrough Awards.

2 Cashback percentage varies by element. Variable annual fee and account activity requirements may apply. Please refer to Cashback Terms & Conditions for more details.

3 Savings APY varies by Element. Variable annual fees, deposit and spend requirements may apply. No interest paid on balances over $20,000. Please refer to Oxygen-Bancorp Savings Agreement for details.

4 Early access to direct deposit funds depends on the timing of the payer's submission of deposits. We generally post such deposits on the day they are received which may be up to 2 days earlier than the payer's scheduled payment date.

5 0.50% APY applies to Earth Element and balances of $20,000 or less. For balances over $20,000, APY ranges from 0.50% to 0.08%. APY current as of 8/04/22. Please refer to Oxygen-Bancorp Savings Agreement for details.

61.00% APY applies to Water Element and balances of $20,000 or less. For balances over $20,000, APY ranges from 1.00% to 0.17%. APY current as of 8/04/22. Annual fee applies, fees may reduce earnings. No minimum balance to open the account, however, monthly spend and deposit requirements apply. Please refer to Oxygen-Bancorp Savings Agreement for details.

72.00% APY applies to Air Element and balances of $20,000 or less. For balances over $20,000, APY ranges from 2.00% to 0.33%. APY current as of 8/04/22. Annual fee applies, fees may reduce earnings. No minimum balance to open the account, however, monthly spend and deposit requirements apply. Please refer to Oxygen-Bancorp Savings Agreement for details.

83.00% APY applies to Fire Element and balances of $20,000 or less. For balances over $20,000, APY ranges from 3.00% to 0.50%. APY current as of 8/04/22. Annual fee applies, fees may reduce earnings. No minimum balance to open the account, however, monthly spend and deposit requirements apply. Please refer to Oxygen-Bancorp Savings Agreement for details.

9Based on the average Savings APY at fdic.gov

10LLC formation is powered by CorpNet, Inc. Fees for LLC creation differ by state and services selected.

11 For Business cashback rewards, please refer to Cashback Terms and Conditions for details.

121.00% APY applies to your business savings account and balances of $20,000 or less. APY current as of 8/04/22. Please refer to Oxygen - Bancorp Business Savings Agreement for details.

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For full details on Retail and Travel benefits please refer to your Cardholder Guide to Benefits.

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