What are my daily transfer limits, associated fees and authorization timeframes?

**Certain limits apply to various transactions**

Transfer Limits

Incoming Transactions Limits
Direct Deposit No limits
Cash Reload via Greendot 3 times/day; $1,000/day and $10,000/calendar month
Incoming Wire No limits
Ingo Mobile Check Deposit $5,000/check/day; $150,000/calendar month
Money Transfer through Cash App / FB Deposits $5,000/transaction/day; $15,000/month

ACH Transfers from External Accounts Limits
Earth $200/day; $1,000/month, and $20 minimum
Water $250/day; $1,250/month and $20 minimum
Air $3,000/day; $30,000/month and $20 minimum
Fire $6,000/day; $60,000/month and $20 minimum
Business $5,000/day; $50,000/month and $20 minimum

Outgoing Transactions Limits
ACH Transfers to External Accounts $20 minimum; No maximum
ATM Cash Withdrawal 3 time/day; $500/day
Cashback Through POS $500/day
Debit Card Signature Based Transactions $2,500/day
Debit Card PIN Based Transactions $2,500/day
Bill Pay $5,000/payment/month
Overall Spending Limit $5,000/day
Virtual Card Spending $2,500.00 maximum per transaction
Outgoing Wire N/A - feature not available

Fees

Transactions Fees
Out-of-Network ATM Fee $3.00 (ATM providers may add a separate surcharge)
International Transaction Fee 1% of the transaction amount
International ATM Fee $5.00 ATM withdrawal fee (1 free for every month). ATM providers may also charge a separate fee (international transaction fee also applies).
Ingo Mobile Check Deposit Money in Days: Free

Money in Minutes: 1% of the check amount; min of $5.00 for payroll and government checks
4% of the check amount; min of $5.00 for all other accepted checks

Timeframes

Category Timeframes
Replacement Card Standard 7-10 calendar days; Expedited 2-3 business days (except holidays)
Refund Check 10-14 business days after the account is closed
Funds transfers via Plaid Up to 5 business days
Direct Deposit Should be posted as soon as received
Bill Pay (mail a check) Up to 14 business days
Funds transfers from External Accounts 3-5 business days
Ingo Mobile Check Deposit Money in Days: Within 10 calendar days

Money in Minutes: Approval is within 1 hour if approved, funds will post within 1-2 business days depending on the receiving bank

Authorization Hold Timeframes

Transaction Type Timeframe
Regular Transactions Up to 7 calendar days
Hotel Up to 30 calendar days
Car Rentals Up to 30 calendar days
support@oxygen.us
866-287-7021,
1700 Van Ness Ave, #1182,
San Francisco,
CA 94109
support@oxygen.us
866-287-7021,
1700 Van Ness Ave, #1182,
San Francisco,
CA 94109

Banking Services provided by The Bancorp Bank, Member FDIC. The Oxygen Visa® Debit Card and the Oxygen Business Visa® Debit Card are issued by The Bancorp Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa debit cards are accepted.

1 Oxygen won the 2021 Best Overall Fintech App at the Fintech Breakthrough Awards.

2 Cashback percentage varies by element. Variable annual fee and account activity requirements may apply. Please refer to Cashback Terms & Conditions for more details.

3 Savings APY varies by Element. Variable annual fees, deposit and spend requirements may apply. No interest paid on balances over $20,000. Please refer to oxygen.us/apy for details.

4 Early access to direct deposit funds depends on the timing of the payer's submission of deposits. We generally post such deposits on the day they are received which may be up to 2 days earlier than the payer's scheduled payment date.

5 0.50% APY applies to Earth Element and balances of $20,000 or less. For balances over $20,000, APY ranges from 0.50% to 0.08%. APY current as of 8/04/22. Please refer to oxygen.us/apy for details.

61.00% APY applies to Water Element and balances of $20,000 or less. For balances over $20,000, APY ranges from 1.00% to 0.17%. APY current as of 8/04/22. Annual fee applies, fees may reduce earnings. No minimum balance to open the account, however, monthly spend and deposit requirements apply. Please refer to oxygen.us/apy for details.

72.00% APY applies to Air Element and balances of $20,000 or less. For balances over $20,000, APY ranges from 2.00% to 0.33%. APY current as of 8/04/22. Annual fee applies, fees may reduce earnings. No minimum balance to open the account, however, monthly spend and deposit requirements apply. Please refer to oxygen.us/apy for details.

83.00% APY applies to Fire Element and balances of $20,000 or less. For balances over $20,000, APY ranges from 3.00% to 0.50%. APY current as of 8/04/22. Annual fee applies, fees may reduce earnings. No minimum balance to open the account, however, monthly spend and deposit requirements apply. Please refer to oxygen.us/apy for details.

9Based on the average Savings APY at fdic.gov

10LLC formation is powered by CorpNet, Inc. Fees for LLC creation differ by state and services selected.

11 For Business cashback rewards, please refer to Cashback Terms and Conditions for details.

12Out of Network and International fees may apply. Third party fees may apply.

131.00% APY applies to your business savings account and balances of $20,000 or less. APY current as of 8/04/22. Please refer to Oxygen - Bancorp Business Savings Agreement for details.

All trademarks and brand names belong to their respective owners.

For full details on Retail and Travel benefits please refer to your Cardholder Guide to Benefits.

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